Every service review is a future booking
73% of car owners choose a mechanic based on reviews. Cedric turns every job into a trust signal.
For mechanics, dealerships, service centres, detailers, and auto businesses.
choose their mechanic based on Google reviews
Source: ReviewTrackers Auto
What car owners see before they book
When someone's car breaks down, they Google 'mechanic near me' and pick the one with the best reviews. That decision takes 30 seconds.
Service decisions happen in 30 seconds
Car owners search, scan ratings, read the top 2-3 reviews, and call. If your reviews are unanswered or your rating is below 4.2, you're invisible.
Trust is everything in automotive
People fear being overcharged or misled. Reviews that show honest pricing, clear communication, and quality work are your strongest sales tool.
Dealership reputation directly impacts sales
For dealerships, a 0.1-star improvement correlates with measurable increases in test drive bookings and vehicle sales.
Real reviews. Real responses.
Watch Cedric analyse a review and craft the perfect response in seconds.
Steve P.
“Honest, straightforward, and didn’t try to upsell me on things I didn’t need. Fixed the issue first time. This is what a mechanic should be.”
Precision Auto Care
Response by Cedric
Built for how you work
Turn every service into a trust signal
Every responded review reinforces your reputation for honest, quality work. Cedric makes sure no review goes unanswered.
100% review response rate
Professional responses that build confidence
Cedric references specific services and outcomes mentioned in reviews — showing future customers exactly the experience they'll get.
31% more repeat bookings
Complaint handling that saves customers
Service complaints are flagged with draft responses and follow-up steps. Turn a disappointed customer into a loyal repeat booker.
45% complaint recovery rate
Service-specific sentiment tracking
Know which services get praise and which get complaints. Cedric tags reviews by service type — tyres, brakes, detailing — so you can improve where it matters.
Auto-tagged by service type
The 2026 Automotive Reputation Report
Data, benchmarks, and a reputation playbook built specifically for Australian automotive businesses.