One brand voice. Every location. Every review.
Managing reviews across locations without a system means inconsistency, missed reviews, and brand damage at scale.
For franchises, chains, multi-site businesses, and growing brands.
more likely to miss reviews across 5+ locations
Source: ReviewTrackers
The hidden cost of multi-location chaos
Each location generates its own reviews, its own complaints, its own reputation — and without a unified system, brand damage compounds silently.
Inconsistency erodes brand trust
When one location responds warmly and another doesn't respond at all, customers see a fragmented brand. Consistency across locations is non-negotiable.
Reviews fall through the cracks at scale
With 5+ locations, the sheer volume of reviews makes manual management impossible. The average multi-location business misses 40% of reviews.
No visibility into location-level performance
Without centralised analytics, you can't see which locations are thriving and which are silently bleeding reputation.
Real reviews. Real responses.
Watch Cedric analyse a review and craft the perfect response in seconds.
Tom R.
“Equipment is great but the Carlton location always seems understaffed compared to the Richmond one.”
FreshFit Gym — Carlton
Response by Cedric
Built for how you work
Centralised dashboard, local accountability
See every review across every location in one place. Drill down by location, flag underperformers, and ensure consistent brand voice everywhere.
All locations in one view
One brand voice, auto-applied
Cedric learns your brand voice once and applies it across all locations — so every response sounds like it came from HQ, even when it didn't.
98% brand consistency score
Location-level analytics and alerts
Track rating trends per location, get alerts when any site drops below threshold, and generate reports for franchise owners or area managers.
Real-time per-location tracking
Franchise-ready reporting
Generate branded reputation reports per location, region, or franchise owner. Show exactly who's performing and where the brand needs attention.
One-click stakeholder reports
The 2026 Multi-Location Reputation Report
Data, benchmarks, and a reputation playbook built specifically for Australian multi-location businesses.