In your field, credibility isn't optional
Clients evaluate lawyers, accountants, and consultants by reputation before they ever make contact.
For lawyers, accountants, financial advisors, IT services, and consultants.
of clients research professional credentials online first
Source: Martindale-Avvo
What clients find when they research you
Professional service clients do more due diligence than almost any other buyer. Your reviews are scrutinised alongside your credentials.
Clients research before they engage
86% of clients research professional service providers online before making contact. Your Google reviews are evaluated alongside your qualifications.
Credibility is your product
For lawyers, accountants, and consultants, trust IS the product. A poorly handled review signals that you can't manage your own reputation, let alone a client's affairs.
Referrals check reviews too
Even when you get a warm referral, the first thing they do is Google you. What they find either reinforces the referral or undermines it.
Real reviews. Real responses.
Watch Cedric analyse a review and craft the perfect response in seconds.
Andrew P.
“James explained everything in plain English and found deductions I’d been missing for years. Saved us over $8,000 on this year’s return. Worth every cent.”
Whitfield & Associates
Response by Cedric
Built for how you work
Professional, measured responses
Cedric crafts responses that reflect the authority and precision clients expect from professional service providers. No casual language where it doesn't belong.
100% tone-appropriate replies
Credibility reinforced with every reply
Every response references outcomes and expertise mentioned in reviews — subtly reinforcing your track record to anyone reading.
2.1x more inbound enquiries
Complaint management with discretion
Sensitive reviews are flagged and handled with the measured tone your profession demands. No knee-jerk responses, no risk of escalation.
0 escalated public disputes
Competitive benchmarking against peers
See how your firm's reputation compares to other professionals in your area. Track rating trends, response rates, and review volume against competitors.
Local competitive intelligence
The 2026 Professional Services Reputation Report
Data, benchmarks, and a reputation playbook built specifically for Australian professional service firms.