Patients trust reviews as much as referrals
94% of patients check Google before booking. Cedric responds professionally — without ever risking patient privacy.
For GPs, dentists, physios, specialists, and all healthcare providers.
of patients use reviews to evaluate providers
Source: RepuGen 2025
The cost of silence in healthcare
Patients now choose providers based on Google reviews more often than GP referrals. Your online reputation directly impacts patient acquisition.
Reviews now outweigh referrals
More patients choose providers based on Google reviews than GP referrals. Your online reputation is your most powerful patient acquisition channel.
Compliance makes responding harder
Healthcare providers must never disclose patient information in public replies. Generic responses feel cold, but specific ones risk compliance violations.
Reception staff don't have time
Receptionists and practice managers are stretched thin. Review responses become an afterthought — and that afterthought costs you patients.
Real reviews. Real responses.
Watch Cedric analyse a review and craft the perfect response in seconds.
Jess T.
“Great dentist, very gentle. Only reason for 4 stars is the wait time — was 25 minutes past my appointment.”
Bayside Dental
Response by Cedric
Built for how you work
Privacy-safe response drafting
Cedric crafts empathetic, professional responses that never reference specific patient details, treatments, or health information. Compliance-safe by design.
0 privacy violations in 50K+ replies
Compassionate tone matching
Replies are warm and caring, matching the trust patients expect from healthcare. No corporate-sounding templates — every response feels human.
4.8/5 patient sentiment score
Negative review escalation
Complaints are flagged to practice managers with suggested follow-up steps. Protect your reputation before it spirals into a pattern.
< 15 min escalation time
Multi-practitioner reputation tracking
Track reviews and sentiment by practitioner, department, or clinic. Identify who's earning rave reviews and where patient experience needs attention.
Per-practitioner analytics
The 2026 Healthcare Reputation Report
Data, benchmarks, and a reputation playbook built specifically for Australian healthcare providers.